What is your COVID-19 protocol?
Please click here for our services during COVID-19 & protocols.
What forms of payment do you accept?
We accept e-transfer, cheque, money order or cash. We do not accept credit card payments at this time.
What is your payment and cancellation policy?
Should you need to cancel your reservations, your initial payment and all collected payments are non-refundable. The schedule of payment is set up and agreed to in the contract.
What is your response to COVID-19 situation?
GTA Ceremonies will follow the Government’s COVID-19 restrictions. If one of the services cannot be implemented due to the restrictions, you can either request a store credit from the participating vendors or completely postpone your ceremony.
In case the contract is canceled due to acts of God, fire, flood, war, epidemic, natural disasters, weather, terrorism, crime, revolution, riots, labour disputes, accidents, civil disorder, government acts or regulations, or any extraordinary event or circumstance beyond the control of one or both parties. A credit or postponement will be offered depending on the circumstances. No refunds.
What are some of the extra charges and fees that we can expect?
This depends on the type of package you’re booking but check below for the usual extra charges:
- 13% HST
- For debit card payments: We charge extra 4% processing fees. No extra charges on e-transfer or cheque payments.
- Event Liability insurance: Depending on your package, this may be required, we usually recommend our partner DUUO or you can get this from your choice of insurance provider.
- If this applies: Liquor permit (SOP – Special Occassions Permit): this is required if alcohol is involved
- Any other fees that may be involved, we will let you know prior to booking.
Can I hire you on a Sunday or a holiday?
Definitely! We allow bookings on a Sunday or a holiday.